HELP / CONTACT US

Please note that chosen seat(s) will be auto-released if your booking/payment process exceeds provision time of 10 minutes.
VISA, MASTERCARD and AMEX Credit Cards are accepted.
No second party’s credit card shall be used for ticket purchase. Ticketek Singapore reserves the right to request for your Personal identification card and Credit Card for verification when required.
Customers are allowed to purchase up to a maximum of 10 tickets in EACH transaction.
A “Transaction Confirmation with Transaction Number” will be sent via email to you within one (01) working day upon your completion of ticket booking with payment charged to your credit card. Note that it is important that you provide us with a valid email address. Ticketek Singapore will not be held responsible for non-delivery of “Transaction Confirmation” due to incorrect email address provided.
Ticketek Singapore will not be responsible if you encounter any loss in internet connection during the payment process. In the event your credit card is charged but seats are not secured, Ticketek Singapore will refund to you IN FULL the amount charged.